Support for PR - Marketing:

•  Agents are supported catalogs, leaflets, banners, ... according to the programs of Distributors and PAP. Information about your agent will be advertised with the distributor on the mass media and PAP's website at http://www.papm.com.vn.
• Agents are allowed to participate in all promotions and sales promotion programs of Manufacturers/Distributors.
• Your agent is certified as an official agent of the Manufacturer and Distributor.
• Agents are updated with information about prices, information about goods, products, policies of the company and distributors, marketing programs, sales promotion documents.

Technical support, solutions:

• Dealers are provided with technical support by phone, live technical support on the spot when required as well as in cases beyond the scope of handling will be supported and undertaken by the Manufacturer's Engineering. .
• Agents are trained and trained according to the program, by Agent level corresponding to each product line, technology and sales knowledge under the program of the Manufacturer/Distributor when the program is available.
• When participating in tenders and projects, Agents will be consulted and supported by the Manufacturer/Distributor in terms of solutions and techniques if required.

Merchandise support:

• Exchange: Within 7 days from the date of invoice, your agent will be exchanged for a new one if the product is determined to be at fault of the Manufacturer. In the event that there are no exchanged goods, the Distributor will support the dealer to solve the problem in the best way.
• Return goods: In case the goods and prices are not in accordance with the purchase agreement, the agent has the right to return the goods to the Distributor. The return of goods is made within 7 days from the date of issuing the invoice and signing the delivery note.
• Goods for demonstration and testing: Agents will be able to borrow goods for display and testing for new product lines launched on the market or when your agent opens/opens a new business location. Please contact the Distributor directly in advance when the Agent has a need.
• Transportation of goods: Agents are supported with all costs of transporting Sun'soil's goods, distributed directly to the dealer's place of sale, and are responsible for the quality of goods transported from the warehouse. of the Distributor to the agent's delivery point.